Terms of Service and Privacy Policy
Terms of Service (ToS)
1. User Eligibility
By using this website, you represent that you are at least 18 years of age. If you are under 18, you may use this site only with the involvement of a parent or guardian.
2. Accuracy of Information
While we strive for 100% accuracy, https://remedieshouse.com (the “Website”) does not warrant that product descriptions, prices, or other content are error-free. We reserve the right to correct any errors and cancel orders if a product was listed at an incorrect price.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.
4. Prohibited Conduct
Users are prohibited from:
- Using the website for any unlawful purpose.
- Attempting to interfere with the website’s security features.
- Using automated systems (bots/scrapers) to extract data.
Privacy Policy
1. Data Collection (What we collect)
We collect information to provide better services to you, including:
- Identity Data: Name, age, and gender (essential for homeopathic profiling).
- Contact Data: Shipping address, email, and phone number.
- Health Data: Information regarding symptoms or prescriptions provided by you for the purpose of purchasing specific remedies.
2. How We Use Your Data
- To process and deliver your orders.
- To comply with statutory requirements under the Drugs and Cosmetics Act.
- To send updates regarding your order or promotional offers (only if opted-in).
3. Data Security & Sharing
- Third Parties: We share your data only with essential partners (e.g., ShipRocket/BlueDart/Delhivery for shipping, Razorpay/CCAvenue for payments). We never sell your health data to third-party marketing agencies.
- Encryption: We use standard SSL encryption to protect your data during transmission.
4. Your Rights (DPDP Act Compliance)
Under Indian law, you have the right to:
- Request a copy of the personal data we hold about you.
- Request the correction of inaccurate data.
- Right to Erasure: Request that we delete your data (subject to legal record-keeping requirements for medicine sales)
- Contact: Sanskar Singh Email: support@remedieshouse.com